Returns & Exchanges
ELV Denim is committed to zero-waste practices and ensuring you love your unique piece; however, if you are not satisfied, we offer returns on all full-priced items within 14 days of delivery. Please ensure all garments remain in their original condition with tags attached to support our circular fashion mission.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original eco-friendly packaging, ensuring all designer tags and hygiene seals are intact.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Quality Check & Refund
Once our studio receives and inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing